Let's go Black Swan hunting together. No no -- you can leave the guns at home. The camo too. No bait, traps, dogs, or calls needed. This is a very different kind of hunting, and the tool we need is chaos. You see, the swans we're hunting aren't sitting in a tranquil pond or gliding majestically over a clear lake on a beautiful, sunny day. These swans are hiding in your products. They are hiding in your architecture, your infrastructure, and every dark-corner-turned-refuge created by layer upon layer of increasing system complexity. And these swans, these Black Swans, are not friendly or majestic creatures. They are wild, coked-out maniacs, whose singular purpose is to watch your products burn. So suit up! Grab some coffee, put on something comfortable, and follow me, chaos tools in hand. Let's get some birds.